WhatsApp update

The latest version of WhatsApp is factory-installed, but the application benefits from frequent updates. It is therefore possible that an update may be required when you first set up your device. For guidance, please consult the downloadable manual below, which will guide you through the update process.

Checking APN settings in the event of connection problems

The watch is compatible with the following operators in France: Orange, SFR, Bouygues and Free. It works with a 4G rate plan (4G nano SIM) and is not compatible with 5G.

If you receive a message indicating that the watch is offline, or if you have difficulty making or receiving calls (2G), or if video calls (4G) do not work while other functions are operational, we recommend that you check and configure the APN settings on your watch. For more details, consult the downloadable manual below, or contact us for help configuring your operator's APN.

Battery and autonomy

We recommend charging the watch to 100% before first use, using a charger with une an output of at least 1A, like those used for smartphones.

At first, it's normal to have to recharge the watch daily due to its intensive use for settings, discovering menus, applications and games. Later, with more moderate use, autonomy will increase, reaching between 2 and 5 days, depending on usage, by activating the options (see manual for more info) enabling it to be extended.

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Guide utilisateur noun-home NH6 – Setracker2

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Manuel montre noun-home NH6

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Guida dell’utente noun-home NH6 – Setracker2

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Smartwatch manuale NH6
User guide noun-home NH6 – Setracker2

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Manual smartwatch NH6

Video Demo & Tutorial

Q&A

To help as many of our customers as possible, we have listed below the most frequently asked questions and answers.

The watch supports the following frequencies: GSM B2, B3, B5, B8. The frequencies: 4G TDD-LTE: B38, B39, B40, B41 and FDD-LTE: B1, B3, B7, B20.

The NH6 watch is set to French by default, which includes the user interface, notifications, and settings options, date and time, providing a complete user experience for French speakers.

For normal use of the NH6 watch (GPS, notifications, messages, occasional video calls), a data package of 500 MB to 1 GB per month is recommended. Packages of 100 MB may suffice for basic, occasional use.

The monitoring application compatible with the watch is Setracker2, available on Google Play and the App Store. Used by many parents, it has been downloaded over 10 million times.

To optimize the watch's battery life, activate the smart sleep mode and night power-saving mode via the application. These options automatically manage the start and stop functions and disable Wi-Fi, Bluetooth, and mobile network at night.

Recharge the watch regularly to ensure its longevity. When the battery drops below 20%, the app sends a notification and an SMS alert (to be configured). By recharging it in time, you avoid a complete discharge, thus extending its lifespan.

Veuillez consulter notre manuel en ligne pour vous guider durant la mise à jour de WhatsApp.